Addressing the rapid evolution of global communications, this authoritative resource provides organizations with the detailed guidance they need to help them achieve greater mobility. It explains the steps required to configure, enact, and manage the process of transitioning from reliance on fixed-wired applications to become a more flexible and responsive mobile-enhanced organization. Based on emerging best practices and examples of successful transitions, the authors consider the economic drivers, the technical edge, and the social impact of mobile technologies so organizations can forge a customized strategy that will garner maximum results with minimum disruption.