As director of the District of Columbia's Child and Family Services Agency, Olivia Golden led reform of a system in federal receivership. Now, in Reforming Child Welfare, she uses her expertise as an administrator, an academic, and an advocate to pinpoint the factors that lead to success. ''Writing from the inside,'' she maintains, ''makes it possible to analyze, in retrospect, what we thought we were doing, what it felt like, and what led us to good or bad choices.'' By sharing her story, along with her analysis of the research literature and two other case studies in Alabama and Utah, Golden finds fresh insight on improving outcomes for imperiled children and families.