About the Book
This fully revised third edition of 50 Top Tools for Coachingwill equip you with the techniques you need to confidently face every coaching situation and allow you to select the right tools to use in any circumstance.
It now features 10 brand-new tools, contributed by expert coaches, which you can use to move your coaching practice forward. These expert contributions include tools for building resilience, setting goals, building credibility and guiding others through change.
A complete resource for both in-house and external coaches, this book will enable you to help client realize their potential and perform to the best of their abilities. It covers all the key areas from the start of an assignment to its finish, including: setting up and managing the coaching relationship; understanding and resolving problems and conflict; increasing your clients’ confidence and enhancing their performance; communication and influence; and developing a leadership style.
Table of Contents
List of Figures • List of Tables • Foreword • Preface • Acknowledgements
Introduction
Chapter 1: Setting up the coaching relationship • The tools to create clear expectations and outcomes• The coaching process • Coaching assessment form • Coaching brief and contract form • Coaching self-assessment questionnaire • Checklist for establishing contract rules • Action plan • Coaching evaluation
Chapter 2: Foundation tools • Key tools for managing coaching relationships• Listening model • Questioning skills and techniques • Feedback techniques and examples • The ORACLE model • Coffee-break coaching • Self-coaching
Chapter 3: Goal setting • Tools for gaining clarity on desired outcomes• Creating powerful intentions • Goal setting • Breaking down previous goals • Making personal changes • Spatial action planning • Refreshing goals • Removing obstacles • Goal visualization • Goal visualization script
Chapter 4: Problem resolution • Tools for exploring solutions and creating positive options • Logical levels • Positive problem solving (reframing) • Problem mapping • Force field
Chapter 5: Values and beliefs • Tools for discovering what motivates behaviours• Internal conflict negotiation • Helping individuals reduce stress • Changing negative thought patterns • Challenging limiting beliefs • Determining values • Prioritizing values • Belief assessment
Chapter 6: Confidence strategies • Tools to create confidence and develop personal performance • Reprogramming negative language • Confidence building • Personal centre of excellence
Chapter 7: Working effectively with others • Tools for analysing and achieving enhanced relationships • Behavioural conflict resolution • Analysing and resolving conflict • 360-degree perspective
Chapter 8: Personal impact and influence • Tools for increasing presence and impact • Ideas preparation • Communication skills audit and skills inventory • 360-degree feedback • Modelling yourself and others
Chapter 9: Enhancing leadership style • Tools for developing your strategy and increasing team performance• Team climate inventory • Improving the delegation process • Planning to delegate • Prioritizing: paired comparison • Prioritizing: importance–urgency grid • Strategy development
Chapter 10: Planning for the future • Tools for defining where and what you want to be • Life events • The Discovery model • Ideal work designer • Managing my career
Chapter 11: Ten extra tools from our coaches• Goal: setting-ensuring goals are aligned • Targeting what’s important • Guiding others through change • SLOBA model for building credibility • The alignment process • Accountability review • Breaking the gridlock • Building resilience • Building and using a supportive network • Establishing a real purpose, meaning and value to client progress Chapter
Index
About the Author
Gilliam Jones is co-managing director of Emerge, an organizational and behavioral change consultancy specializing in coaching culture strategy. Gillian has worked both as an executive coach and consultant for over 15 years, supporting organizations to transform their business and empower teams through creating a coaching culture. She is co-author of How to Create a Coaching Culture, published by Kogan Page.
Ro Gorell specializes in performance improvement and talent development, working with a broad range of clients looking to leverage talent and effect change. Ro is an experienced coach with a particular expertise in group coaching. She is the author of Group Coaching and co-author of How to Create a Coaching Culture also published by Kogan Page, as well as Are They on the Right Bus? The 55-minute guide to talent management.