Recognized as the world's seminal leader of the quality movement, Dr. Joseph Juran has earned the highest respect for his consulting, teaching, and, most especially, his writings--where the roots of Six Sigma, TQM, ISO 9000, and other major quality movements can all be found. His books are considered fundamental for anyone interested in better understanding the meaning of quality and how best to integrate these principles in any organization. In Architect for Quality, Juran recounts his fascinating life story, revealing how he overcame dire poverty and childhood tragedy to make a profound impact on business and society. In this frank memoir, Juran explores his motivations, the challenges he faced, and his choices in life, which led to his eventual development of the basic principles of quality. He offers a rare, personal behind-the-scenes look at his first jobs (which included manufacturing snake oil and scabbing during a railroad strike), his professional consulting years, and his work to spread the quality movement around the world--which influenced millions and shaped the future of business.

Table of Contents:
Preface Acknowledgements Part I: An Immigrant?s Story: 1904-1924 Chapter 1. Old World Roots: Romania, Judaism, and Poverty Chapter 2. An Immigrant?s New World: Same Problems, Same Fears in Minnesota Chapter 3. Early Years in Minneapolis Chapter 4. Tragedy Chapter 5. Life with Dad: Bootlegging, Burns, And the Red Light District Chapter 6. The Icehouse, Snake Oil Sales, and Breaking A Strike Chapter 7. How I Became the First Juran to Go To College Part II: My Early Career in Quality Chapter 8. Western Electric Chapter 9. First Job in Quality Chapter 10. Enter Statistics Chapter 11. From Experienced Engineer To Completely Inexperienced Manager Chapter 12. Winning at Capone?s Roulette Wheel Chapter 13. Layoffs, Law, and The Great Depression Chapter 14. Reaching the Pinnacle of Corporate Success Chapter 15. Career Crisis, New York Chapter 16. The Beginnings of My Writing Career Chapter 17.World War II, Washington, D.C., and the Lend-Lease Office: Using To Wage War Part III: Teaching Quality to America and the World Chapter 18. After The War: Starting a New Career at Age 40 Chapter 19. Academia Chapter 20. The Gillette Razor and Other Early Consulting Projects: 1945-1949 Chapter 21. Freelance: 1949-1959 Chapter 22. My First Visit to Japan: Teaching Quality to a Country in Ruins Chapter 23. The Bible of Managing For Quality: Quality Control Handbook Chapter 24. Consulting During My Mature Decades Chapter 25. Japan, 1960s Through 1990s Chapter 26. Internationalist, 1960s-1990s Chapter 27. The Juran Institute Chapter 28. The Juran Foundation Chapter 29. Looking Back On the Creation of the Quality Movement Chapter 30. Immigrants and Opportunity