Design and Management of Service Processes
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About the Book
Design and Management Service Processes: Keeping Customers for Life
Book Details
ISBN-13: 9780201633832
EAN: 9780201633832
Publisher Date: 25 May 1996
Binding: PAPERBACK
Continuations: English
Dewey: 658.812
Language: English
MediaMail: Y
Number of Items: 01
PrintOnDemand: N
Spine Width: 24 mm
Width: 203 mm
ISBN-10: 0201633833
Publisher: Prentice Hall
Acedemic Level: English
Book Type: English
Depth: 38
Height: 248 mm
LCCN: 96004344
No of Pages: 424
Pagination: 464 pages, Illustrations
Series Title: Engineering Process Improvement Series
Sub Title: Keeping Customers for Life
Year Of Publication: 1996
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