In responding to the needs of working parents and their employers, the Government has introduced legislation which encourages family-friendly initiatives to be determined jointly and voluntarily between employers and employees. Focusing on the key sector of financial services, Family-friendly working? reviews how companies are handling this process.By offering close insights into the dynamics of organisational decision-making processes and practices, Family-friendly working will be of value to policy makers, employers, trade unions and to bodies and individuals who seek to influence family and employment policy and legislation.