Education, business and human service settings are included in this revised edition of How to Design a Program Evaluation. Additional examples in these fields makes this volume more relevant to a wider audience in comparison with the first edition. Through the use of diagrams, step-by-step directions, flow charts and extensive examples, the book shows how a variety of design options can be conceived and implemented. Focusing on quantitative designs, it shows what to do when things go wrong and presents detailed methods for collecting, analysing and presenting data for each design.