With this book, you can earn credits toward management certification programs. Credits are approved by various state and national accreditation groups from all over the United States, from Alaska to New York. Call 1-800-234-1639 for more information! The practical set of methods and tools contained in the two volumes of Management and Supervision for Working Professionals provides the reader with the knowledge and means to become an effective manager or supervisor. Volume I emphasizes organizational structure, planning, and leadership, while Volume II emphasizes communication, instruction, and daily management responsibilities such as performance ratings, unions, and health and safety.

The practical set of methods and tools contained in the two volumes of Management and Supervision for Working Professionals provides the reader with the knowledge and means to become an effective manager or supervisor. Previous editions of this excellent reference set have been used by thousands of individuals to learn or enhance management skills. With this set, you will learn how you can be a top-notch manager or supervisor. Whether you are an established or newly appointed manager, Management and Supervision for Working Professionals is your complete guide to success.