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Managing Customer Experience and Relationships: A Strategic Framework
(Hardcover)
By:
Philip Kotler
(Foreword)
,
Don Peppers
(Author)
,
Martha Rogers
(Author)
| Publisher:
John Wiley & Sons Inc
| Released: 14 Nov 2016
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About the Book
Managing Customer Experience and Relationships
Book Details
ISBN-13:
9781119236252
EAN:
Publisher Date:
14 Nov 2016
Binding:
Hardcover
Continuations:
English
Edition:
3
Language:
English
No of Pages:
624
Sub Title:
A Strategic Framework
ISBN-10:
1119236258
Publisher:
John Wiley & Sons Inc
Acedemic Level:
English
Book Type:
English
Dewey:
658.812
Height:
230 mm
LCCN:
2016023735
Spine Width:
40 mm
Width:
173 mm
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