Health care systems are highly complex and dynamic. Different systems around the world vary in the way services are managed yet, regardless of these differences, the need for effective managers and managerial leaders is essential in allowing organizations or professionals to achieve specific goals. This book provides an understanding of the concepts of management, managerial leadership and governance within health care systems. It provides a thorough introduction to, and conceptual framework for, the analysis of health systems management.

Table of Contents:
PART I: UNDERSTANDING THE ROLES OF MANAGERS AND MANAGEMENT IN HEALTH CARE Chapter 1 The Basics of Good Management Chapter 2 The Nature of Management Chapter 3 Managerial Skills and Qualities Chapter 4 Problem Solving PART II: HEALTH CARE FUNDING Chapter 5 Funding Health Care Systems Chapter 6 Purchasing Health Services PART III: MANAGING PEOPLE Chapter 7 Human Resource Management and Development Chapter 8 Human Resources Planning: Forecasting Demand and Supply Chapter 9 The Recruitment and Selection Process Chapter 10 Performance Management, Appraisal and Career Development Chapter 11 Managing Inter-Professional Relationships PART IV: MANAGING RESULTS Chapter 12 Evaluating Performance Chapter 13 Managing Results Chapter 14 Performance Related Pay PART V: MANAGING CHANGE Chapter 15 Determining Strategic Action Chapter 16 Change Management Chapter 17 Making Change Happen PART VI: THE LEADERSHIP ROLE OF MANAGERS Chapter 18 Management and Leadership Chapter 19 Approaches to Successful Leadership Glossary Index