This book has more than twenty years of real-life incidents and was written for two reasons. I want those who are just starting in this profession and also those who have many years' experience, both paid and volunteers, to understand the roller coaster of emotions they will experience. The other reason for writing this book is to try to explain to the general public what emergency responders go through and the many different emotions we experience. We are not robots- we are just like you. We are your neighbors, your teachers, and your friends. Every one of us has dedicated a tremendous amount of time and energy in preparing to be there in your time of need. It is our privilege and we love to do it. Everything I talk about in the book is real; there are no fabricated stories or sensationalizing to make the incidents sound more dramatic. They are written truthfully, as they happened, and the emotions are genuine. I hope this book sheds some light on the courageous and extraordinary people that work and volunteer in these professions and the challenges they face.