A particular emphasis in the book is on the integration of design, development and production, so that all departments in an organisation are working together to produce the highest possible quality at the lowest cost. Starting with a discussion of definitions and principles of productivity and quality the guide then goes on to detail quality and productivity assessment and improvement tools in the context of just-in-time manufacturing. In the final two sections of the book, the author goes on to analyse the relationship between productivity and quality and discusses how to implement and maintain productivity and quality projects. He points out common implementation and organisational barriers, and outlines strategies to overcome them.