Queueing analysis is a vital tool used in the evaluation of system performance. Applications of queueing analysis cover a wide spectrum, from bank automated teller machines, to transportation and communications data networks. An introductory text, this book focuses on queueing modelling techniques and applications of data networks, examining the underlying principles of isolated queueing systems. Features include:

• Introductory chapter on pre-requisite mathematical tools
• Discussion of Markovian queueing systems, emphasising derivation techniques used to measure system performance
• Analysis of the open queueing network with a single class customer, introducing the Jackson queueing networks
• Focus on the emerging class of arrival processes, such as Markovmodulated arrival process

A comprehensive text which highlights both the theoretical models and their applications through numerous worked examples. Advanced engineering and computer science students working on network performance evaluation will find this an excellent study text. The detailed step-by-step derivation of queueing results will be of great appeal to professional engineers and technologists who use queueing theory.