Reorganizing for Customer and Patient Care, Manual and CD
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About the Book
Reorganizing for Customer Care in Healthcare includes an overview of basic concepts in administering a customer care program, evaluating your corporate culture, encouraging your employees, using surveys, and using the internet.
Book Details
ISBN-13: 9781594910180
EAN: 9781594910180
Publisher Date: 18/06/2004
ISBN-10: 1594910189
Publisher: University of Health Care
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