About the Book
The present book is the most authentic presentation of contemporary concept, tools and application of Human Resource Management. All the latest developments in the arena have been incorporated. It remarkably differs from the books on the subject written in a conventional manner as it does not attempt to ‘rediscover’ Personnel Management under the garb of Human Resource Management. A separate chapter on Strategic Human Resource Management is the uniqueness of this book. Attempt has been made to provide for the ambitious students and the inquisitive scholars a comfortable, genuine and firm grasp of key concepts for practical application of Human Resource Management techniques in actual Business Organisations. Review Questions have been provided at the end of each Section to help the students prepare well for the examination. In its description of the entire conceptual framework of Human Resource Management, care has been taken to avoid jargons which usually obscure a work of this kind. Another speciality of the book is that it can be used as a textbook by students and as handbook by HR Managers and Practitioners. It will be highly useful for the students of MBA/MHRM/MPM/MLW/MSW in HRM and M.Com. courses of all Indian Universities.
Table of Contents: SECTION A — HUMAN RESOURCE MANAGEMENT
Summary
Introduction to Human Resource Management
Why Study Human Resource Management?
Fundamental Concepts of Human Resources
Fundamental Concepts of Management
Concepts and Perspectives on Human Resource Management
Definitions of Human Resource Management
Features/Characteristics of Human Resource Management
Human Resource Cycle
Importance of Human Resource Management
Environment of Human Resource Management
Framework of Human Resource Management
Functions of Human Resource Management
Qualities of Human Resource Professional/Manager
Human Resource Management as Profession
The Human Resource Management Dilemma
Human Resource Management and Organizational Performance
Human Resource Strategy and Business Strategy
Human Resource Management in Indian Corporate World
Best Human Resource Management Practices
Role and Status of Human Resource Professional/Manager
Human Resource Management in Changing Environment
Human Resource Management System
Myths and Realities of Human Resource Management
Measurement of Human Resource Worth in an Organization
Why Human Resource Management Fails to Deliver?
Evolution of Human Resource Management
Development of Human Resource Management in India
Main Stages of Human Resource Management Development and its Influencers
Main Tasks for Human Resource Management Function
Review Questions
SECTION B — STRATEGIC HUMAN RESOURCE MANAGEMENT
Summary
Introduction to Strategic Human Resource Management
Why Study Strategic Human Resource Management?
Concepts and Perspectives on Strategic Human Resource Management
Definitions of Strategic Human Resource Management
Features/Characteristics of Strategic Human Resource Management
Framework of Strategic Human Resource Management
Models of Strategic Human Resource Management
Three Levels of Strategic Human Resource Management
A Revised Framework of Strategic Human Resource Management
Functions of Strategic Human Resource Management
Formulating Human Resource Strategy
Implementing Human Resource Strategy
Integrating Human Resource Strategy
Implications of Strategic Human Resource Management on the Organization
Measuring Strategic Human Resource Management Function: A Profit Generation Theory
Employee Life Cycle Management
Review Questions
SECTION C — ACQUISITION OF HUMAN RESOURCES
Summary
Human Resource Policy
From Personnel Policy to Human Resource Policy
Introduction to Human Resource Policy
Definitions of Human Resource Policy
Characteristics of Human Resource Policy
Objectives of Human Resource Policy
Need/Importance of Human Resource Policy
Essentials of a Good Human Resource Policy
Formulation of Human Resource Policy
Areas of Human Resource Policy
Title of Human Resource Policy
Principles of Human Resource Policy
Human Resource Planning
From Manpower Planning to Human Resource Planning
Concepts and Perspectives on Human Resource Planning
Definitions of Human Resource Planning
Characteristics of Human Resources Planning
Objectives/Functions of Human Resources Planning
Benefits/Importance of Human Resource Planning
Framework of Human Resource Planning
Levels of Human Resource Planning
Process of Human Resources Planning
Human Resource Planning Model
Barriers to Human Resource Planning
Job Analysis
Introduction to Job Analysis
Definitions of Job Analysis
Elements of Job Analysis
Process of Job Analysis
Job Analysis Questionnaire
Job Analysis Methodology
Various Approaches to Job Analysis
Uses of Job Analysis
Problems with Current Job Analysis
Future Implications of Job Analysis
Job Description
Introduction to Job Description
Definitions of Job Description
Job Description Process
Sample Job Description
Elements of Job Description
Guidelines for Writing Job Description
Uses of Job Description
Writing Sentences for Job Description
Realistic Job Description
Job Description Questionnaire
Job Description Form
Job Specification
Introduction to Job Specification
Definitions of Job Specification
Sample Job Specification
Guidelines for Writing Job Specifications
Job Specification Form
Employee Specification
Concept of Employee Specification
Sample of Employee Specification
Difference Between Job Description and Job
Specification
Work Design
Meaning and Concept of Work Design
Work Design Questionnaire
Competency Based Job Description
Concept of Competency Based Job Description
Elements of Competency Based Job Description
Competency Based Job Description Process
Uses of Competency Based Job Description
Role Analysis
Introduction to Role Analysis
Definitions of Role Analysis
Fundamental Concepts of Role
Elements of Role Analysis
Objectives of Role Analysis
Features of Role Analysis
Benefits/Importance of Role Analysis
Application of Role Analysis
Role Analysis Process
Role Analysis and Role Evaluation
Cost of Role Analysis
Selection and Training of Role Analysts
Role Behaviour Analysis
Role Analysis Form
Role Description
Concept of Role Description
Elements of Role Description
Example of Role Analysis Process in Organizational Context
Recruitment
Introduction to Recruitment
Definitions of Recruitment
Objectives of Recruitment
Characteristics of Recruitment
Importance of Recruitment
Factors Affecting Recruitment
Sources of Recruitment – Internal and External
Effectiveness of Different Sources of Recruitment
Modern Techniques of Recruitment
Principles of Recruitment
Recruitment Cycle
Recruitment Process – Internal and External
Recruitment Audit Questionnaire
Elements of Successful Recruitment
Effective Recruitment Strategies
Conclusion
Comparison of Recruitment and Sales and Marketing
Selection
Introduction to Selection
Definitions of Selection
Factors Affecting Selection
Designing Selection Process
Selection Process
Elements of Effective Selection
Selection Test
Definition of Selection Test
Design and Construction of Test
Validation of Test
Types of Selection Tests
Interview
Introduction to Interview
Definitions of Interview
Types of Interview
Types of Interviewing
Interview Techniques
Interview Process
Ten Steps to Great Interview
Interview Pitfalls – Before, During and After Interview
Hiring Cost Assessment and Module
Job Compatibility Questionnaire
Luscher Colour Test with Key
Induction
Introduction to Induction
Definitions of Induction
Objectives of Induction
Principles of Induction
Induction Process
Elements of Effective Induction
Placement
Introduction to Placement
Definitions of Placement
Placement Process
Review Questions
SECTION D — DEVELOPMENT AND RETENTION OF HUMAN RESOURCES
Summary
Performance Management
Introduction to Performance Management
Difference Between Performance Appraisal System and Performance Management System
Definitions of Performance Management
Objectives of Performance Management
Purpose of Performance Management
Performance Management Process – Performance Planning, Performance Analysis and Performance Appraisal
Definitions of Performance Appraisal
Characteristics of Performance Appraisal
Objectives of Performance Appraisal
Evolution of Performance Appraisal
Performance Appraisal Process
Methods of Performance Appraisal – Traditional and Modern (including degree, Assessment Centre and Balanced Scorecard Methods)
Benefits of Performance Appraisal
Pitfalls of Performance Appraisal – Owing to Appraisers as well as HR Deptt.
Elements of Effective Performance Appraisal System
Model of Performance Management
Potential Management
Introduction to Potential Management
Definition of Potential Management
Potential Management Process
Training and Development
Training
Introduction to Training
Definitions of Training
Objectives of Training
Training Phases
Need for Training
Types of Training/Training Methods
Principles of Training
Training Process/Procedure
Evaluation of Training Programmes
Methods of Evaluating Training Programmes – Traditional and Modern
Benefits of Training
Training Methodology
Elements of Effective Training
Training to Learning: The Changing Paradigm
Management Development
Introduction to Management Development
Definitions of Management Development
Objectives of Management Development
Importance of Management Development
Management Development Process/Procedure
Management Development Methods/Techniques
Evaluation of Management Development Programmes – Kirkpatrick Model
Career Planning and Development
Career Planning
Introduction to Career Planning
Definitions of Career Planning
Objectives of Career Planning
Career Planning Model
Career Planning Process
Elements of Effective Career Planning
Career Development
Introduction to Career Development
Definitions of Career Development
Career Development Process
Merits and Demerits of Career Planning
Succession Planning and Management
Succession Planning
Introduction to Succession Planning
Definitions of Succession Planning
Objectives of Succession Planning
Characteristics of Succession Planning
Succession Planning Process
Benefits of Succession Planning
Succession Management
Introduction to Succession Management
Concept of Succession Management
Empowerment
Introduction to Empowerment
Definitions of Empowerment
Basis of Empowerment
Ways to Achieve Empowerment
Empowerment Process
Merits and Demerits of Empowerment
Innovation and Creativity
Introduction to Innovation and Creativity
Innovation
Definitions of Innovation
Nurturing Innovation
Creativity
Definitions of Creativity
Creativity Process
Encouraging Employee Creativity
Models of Creativity
Ways to Increase Employee Creativity
Employer Branding
Introduction to Employer Branding
Definitions of Employer Branding
Employee Attraction Process
Employer Branding Process
Use of Employer Branding
Comparing Corporate Branding and Employer Branding
Myths and Realities of Employer Branding
Measuring Success of Employer Branding
Reasons for Increasing Popularity of Employer Branding
Employer Brand Encounters
Employer Brand Building Matrix
Model of Employer Branding
Review Questions
SECTION E — EMPLOYMENT OF HUMAN RESOURCES
Summary
Job Evaluation
Introduction to Job Evaluation
Definitions of Job Evaluation
Objectives of Job Evaluation
Job Evaluation Process
Methods of Job Evaluation
Job Evaluation Questionnaire
Limitations of Job Evaluation
Compensation Management
Introduction to Compensation Management
Definition of Compensation Management
Objectives of Compensation Management
Compensation Management Model
Principles of Compensation Management
Compensation Management Process
Compensation Management System/Compensation Structure – Salary and Wage, Incentive, Fringe Benefits and Perquisites
Wage and Salary Administration
Definition of Wage and Salary
Objectives of Wage and Salary Administration
Wages and Salary Payment Criteria
Wage Theories
Types of Wages/Wage Structure – Living, Fair and Minimum Wages
Wage Fixation Institutions in India
Methods of Wage Payment – Time and Piece Wage Methods
Their Merits and Demerits
Incentive
Introduction to Incentive
Definitions of Incentive
Formulation of a Good Incentive System
Types of Incentives – Individual, Team and Organization Wide Plans
Fringe Benefits
Introduction to Fringe Benefits
Definitions of Fringe Benefits
Objectives of Fringe Benefits
Designing the Right Fringe Benefits Plan
Types of Fringe Benefits
Social Security
Employee Welfare
Perquisites
Concept
Employee Assistance Programmes
Introduction to Employee Assistance Programme
Definitions of Employee Assistance Programme
Objectives of Employee Assistance Programme
Models of Employee Assistance Programme
Types of Employee Assistance Programmes
Designing/Developing an Employee Assistance Programme
Elements of Successful Employee Assistance Programmes
Merits of Employee Assistance Programmes
Review Questions
SECTION F — MAINTENANCE OF HUMAN RESOURCES
Summary
HR Counselling
Introduction to Counselling
Definitions of Counselling
Objectives of Counselling
Principles of Counselling
Functions of Counselling
Types of Counselling
Counselling Process
Occupational Safety and Health (or Safety and Health Management)
Introduction to Occupational Safety and Health
Definition of Occupational Safety and Health
Safety
Definition of Safety
Objectives of Safety
Measures of Improving Safety
Types of Safety
Accident
Definitions of Accident
Causes of Accident
Principles of Accident Prevention
Safety Measures
Statutory Provisions Concerning Safety
Provision of Sufficient Safety and Health Measures without Regulations by the State
Approaches to Regulate Occupational Safety in Free Markets
Health
Definition of Health
Occupational Hazards
Occupational Diseases
Health Measures
Statutory Provisions Concerning Health
Occupational Safety and Health Culture and its Linkage to Human Resource Management
HR Research
Introduction to HR Research
Definitions of HR Research
Objectives of HR Research
Importance of HR Research
Scope and Approaches to HR Research
HR Research Process
HR Mobility
Introduction to HR Mobility
Internal Mobility
Need for Internal Mobility
Purposes of Internal Mobility
Promotion
Definitions of Promotion
Objectives of Promotion
Types of Promotion
Principles of Promotion
Promotion Planning Process
Demotion
Definitions of Demotion
Causes of Demotion
Transfer
Definitions of Transfer
Objectives of Transfer
Types of Transfer
Reasons of Transfer
External Mobility
Introduction to External Mobility
Types of External Mobility
Separation
Voluntary Retirement Scheme (VRS)
HR Management Audit
Introduction to HR Audit
Definitions of HR Audit
Objectives of HR Audit
Elements of HR Audit
HR Audit Process
Benefits of HR Audit
Elements of Effective HR Audit
Business Ethics and Corporate Governance
Business Ethics
Introduction to Business Ethics
Definitions of Business Ethics
Broad Areas of Business Ethics
Branches of Ethics
Developing Codes of Business Ethics
Contents of Code of Business Ethics
Importance of Business Ethics
Benefits of Business Ethics
Myths About Business Ethics
Approaches to Business Ethics
Corporate Governance
Introduction to Corporate Governance
Definitions of Corporate Governance
Principles of Corporate Governance
Roles of Key Actors of Corporate Governance – Board of Directors and CEO and Management
Model of Effective Corporate Governance
Good Corporate Governance Procedure
Elements of Effective Corporate Governance
Exit Interview Survey Questionnaire
Review Questions
Concluding Remarks on Human Resource Management
Bibliography