Contents :

Introduction
Chapter 1: Expanding Lean Thinking
Chapter 2: The Value Advantage
Chapter 3: Six Propositions of Channel Value That Drive Lean Distribution
Chapter 4: How do Markets Define Value?
Chapter 5: Linking Value Drivers to Value Delivery Systems
Chapter 6: Value Stream Analysis: A Process Overview
Chapter 7: Becoming Lean
Chapter 8: VSA In Action
Chapter 9: Managing Channel Loyalty
Chapter 10: Implementing Lean Thinking Within the Channel Environment
Appendix
References
Glossary
Index