People traveling for business or leisure reasons look for a home away from home
when they travel. A competent sta , good food, and a secure and restful room
can go a long way toward making people enjoy traveling, and lodging managers
ensure all those things. A hotel manager, hotelier, or lodging manager is a person
who manages the operation of a hotel, motel, resort, or other lodging-related
establishment. Management of a hotel operation includes, but is not limited to
management of hotel sta , business management, upkeep and sanitary standards
of hotel facilities, guest satisfaction and customer service, marketing management,
sales management, revenue management, nancial accounting,
purchasing, and other functions. Lodging manager’s work at all kinds of establishments
from traditional hotels, to camping areas, inns, motels, ranches, and
resorts. Lodging managers have many di erent duties as well. They make sure
guests’ needs are taken care of by providing amenities like television and tness
rooms, and making sure everything is kept in order. They may also provide
services for business travellers like helping arrange conferences and providing
meeting rooms and electronic equipment. Being a lodging manager requires
some personal attributes. The book Hotel and Lodging Management prepares
readers to succeed as managers in the hotel and lodging industry, while developing
a solid foundation for a long and successful career. This comprehensive
book combines detailed presentations of each department in a hotel or lodging
establishment along with a close examination of organizational structure and
the interdependent relationship among departments.