Empowerment is essential! Self–directed work teams create an environment that empowers employees to contribute to the improvement of products and services. In the face of this challenge, employees experience greater opportunities and greater satisfaction. And they do a better job! Successful work teams call for a new kind of leadership and a bold new attitude about workforce organization. Self–Directed Work Teams shows how this leadership style changes the role of the supervisor and the way that work is managed. You'll learn to help workers feel like partners in their organizations by contributing to the improvement of products and services. Use these guiding principles, working models, key strategies, and action steps to create successful self–directed teams!